Our Story
Pond Country is the premier water feature design and installation company in the Southeast, serving North Carolina, Tennessee, southern Virginia, and northern South Carolina. Our naturally balanced, low-maintenance ecosystem ponds work with nature, not against it.
We pride ourselves in creating ponds & waterfalls that appear to have always existed in their surrounding landscape. Since 1999, our water features are enjoyed in over one thousand homes across the Carolinas, Tennessee, South Carolina, and Virginia.
Expansions begin
In 2014, we opened our first retail store and outdoor gallery. The store is able to offer a unique experience of letting you vision what one of our water features looks like, so that you can see exactly how relaxing and enjoyable one would be in your yard.
The retail store sells a variety of products including water treatments, parts, plus the region’s largest selection of aquatic plants and high-quality koi. In 2017, we expanded our construction & service area into the Knoxville, TN and Charlotte markets.
Better things to come
On the horizon
2018 brought more expansion in the form of a name change from Living Waterscapes to Pond Country, a brand-new renovated modern retail shopping experience to our original Triad (Colfax, NC) location, plus a new retail store & gallery opening in the Charlotte area (Mooresville/Lake Norman).
We have expanded installation and services into the Raleigh-Durham area. Our natural swimming ponds have been a big hit with customers as a re-invention of the traditional pool. We have water features for every budget!
With the outstanding support of our customers in 2022, we were named Aquascape’s #1 pond store & installation company in the world! Thank you!
The Pond Experts
What sets us apart from other contractors? Our amazing crew! Pond Country’s team members have been commended for their friendliness and expert knowledge. They have a genuine desire to help our customers enjoy pond ownership from beginning to end.
If I could leave 0 stars I would. After spending over $10k with this company I have an ugly “pond” that doesn’t look natural at all. This is by far the most expensive pond company in this area AND they will rush to build your pond as fast as possible so they can rush to the next one. Nothing about the pond I have looks natural, a perfectly circle pond with a perfectly straight and flat creek feeding the pond with no waterfalls. If you want to spend $10k for a small fish pond that looks like 2 drunk buddies built on a Saturday give Pond Country a shout they are great at giving you an ugly unnatural pearl necklace style pond :(. Oh and then when you ask them to come out and look at the pond as you are not happy they will try and charge you a $175 service fee just to come out and look at the pond you paid them $10,000 to put in LMAO what a joke of a company! PLEASE do yourself a favor and don’t do business with this company
Beautiful ponds, amazing fish, lots of ideas. Plus you can pay a quarter to feed the fish!
Was just driving past and decided to stop and look at the beautiful example pond setups. The woman at the counter was very knowledgeable.
If you are thinking about a Pond, just do it…specifically work with Pond Country! I don’t leave reviews but for this experience I need to share. Pond Country has been nothing but exceptional. Kelly, Shane, Angela and Lee at the store and through the design and purchase experience has and continues to feel like we are the most important client they have! They have shared knowledge with us to prepare for our Pond. Justin, Anderson and Jakeb were phenomenal with the installation. I can’t take my eyes off my Pond and stream, the sound of the water is wonderful. The experience the build team brought to our home has been something I will always treasure. The Pond is a dream come true and I appreciate Pond Country for helping to make it happen for us! Can’t wait to do more now! Thank you all sincerely!
Our first visit. So glad to have found this excellent resource. Staff was friendly and knowledgeable. Beautiful set up. Loved feeding the fish, bring some quarters for the fish feed dispenser. Plan to go back and get some supplies for our wildlife pond.
Great experience! Had one hick up but was solved with a phone call. Good folks from top to bottom. Looking forward to months & months of satisfaction. Would highly recommend them !!!!
I recently shopped at Pond country in Colfax and was helped by Angela. She was awesome! Very knowledgeable and helpful. I just built my own pond and had some questions about the size of my fish, etc. Also I was interested in learning about the ecosystem, and what plants would help, it thrive. She was such a huge help! I’ll be a loyal pond country customer now and won’t be shopping on the Internet for fish anymore,Thanks to her help.
Our pond was built by Pond Country 2 years ago and we just adore it. The sounds of the waterfalls and the beauty of the plants and fish and water are so peaceful!! We love just sitting on the patio beside the pond and admire its beauty. Pond Country maintains our pond every month and they do such a wonderful job!! Lee used to come but has since taken over as manager of the retail shop in Colfax. She is great and can answer whatever question you throw at her. Now Angela comes to maintain every month and she just took over right where Lee left off. She’s so polite and so willing to help solve any problem we might have.So in case you you can’t tell by now,we are thrilled with our beautiful pond and the people who help us make and keep it beautiful!!
Our crew that installed our pond could not have been more professional, more friendly, more hard working, and more knowledgeable. Andrew, Brooks, and Matthew are three of the most hard working men I’ve ever had the pleasure of knowing. On the last day, the third day of installation, three more guys came to help finish the job. I don’t know their names but I couldn’t believe the commerodery that all six demonstrated minutes the second crew arrived. Really makes you wish the country could get along as well as these six men do.The finished product, our pond, is phenomenal!!! It is beyond what we thought it would be and we look forward to enjoying it the rest of our lives. Do I recommend Pond Country…..? You better believe it!!!!
I wanted a bigger Koi Pond with a fall so I added a new bigger pond with 2 waterfalls instead of 1. They took my straight stream and put curves and slight turns in the stream which made it look so natural. Andrew, Troy and their crew completed the job in 2 days. It is beautiful and we are so enjoying our new koi pond.I’m so glad to have Angela to come and do my bi-weekly maintenance. She is very kind, attentive & will answer any question that u may have. Angela has came out and planted flowers when I was to busy to go to the store and do it for myself. I’m very appreciative of Kelly, she is a God sent. She taught me how to plant flowers in the water and she help see me through a puns crisis and walk me though every step. Pond country has a great team and they are great people. I have recommended them to my friends as well. Pond Country is an outstanding place.
I love my pond, but the service I get from Lee and Angela at Pond Country is AMAZING!I had my pond installed last year by Pond Country , and I’m new at owning a pond. These ladies have helped me a ton as I get to know how to ensure it stays gorgeous year round.No question is too simple for them, and they are quick to respond and to help me, no matter what the issue.My pond is totally my “happy place”, and Angela and Lee at the Colfax location help me keep it that way! Thank you for the amazing service, ladies! I will be a customer forever!Anna
My husband and I have visited Pond County several times just to walk around and get ideas. Our granddaughter likes to feed the fish. Every employee we have come in contact with has been extremely friendly and helpful. We finally decided on a pondless waterfall and the help we received from Lee was above and beyond. I would highly recommend this business. They will certainly be our go to from now on.
Beautiful landscaping ponds with fountains and little waterfalls.Only bad thing we saw were The Prices, pretty high.
I love this place! Everyone we have talked to or worked with have been great! I bought a medium size pondless kit from them and they helped me throughout the build process. Kelly has been my go to person, from build ideas to plant options she helped a ton. Customer service is outstanding. I highly recommend Pond Country, they are extremely knowledgeable and joy to work with!!!
We went with friends while visiting the area. They love this place (they have ponds).We were pleasantly surprised they had fish you could feed. That made for an entertaining experience. Some of the Koi will eat from your hand.Great place to bring children as a cheap form of entertainment and learn about pond ecosystems.
Absolutely love our pond! Beautifully done and the customer service is great. The team at pond county is very friendly and knowledgeable. Highly recommend if you are thinking about adding a large water feature to your home or business!
Pond Country knows customer service! Lee, from Pond Country, has done a complete cleanout of our pond for the last two years and we’ve been so impressed! She is always cordial, thorough, and extremely knowledgeable. Our pond has never looked better! Lee answered all of our questions and offered helpful tips to keep our pond clean and healthy. Thanks Lee!
Pond Country does an amazing job cleaning my pond every year and getting it pristine looking and beautiful for Spring. I request Eden as my service tech due to his efficiency and attention to detail. He makes sure I am satisfied with the service.
We are very satisfied with Austin and Eden they did an outstanding job and keep me informed through out the whole process They also answers all my questions. Pond country is a great place for all your ponds needs would highly recommend them. I am attaching before and after photos
We recently had our pond (installed by Pond Country) cleaned by Pond Country, and we were so pleased!!!! The technician Eden was very professional and knowledgeable. He was very patient and ensured our pond was thoroughly cleaned and that our fish were acclimated. Eden gave us great suggestions on how to keep our fish and plants healthy! He also cleaned and rearranged our lighting so we could see and get the full effect of our waterfall. We wouldn’t hesitate to have our pond cleaned again! ⭐️⭐️⭐️⭐️⭐️
Updated review: added a new waterfall and stream to our existing pond. Troy and crew completed the job in one day. It is beautiful and we are so enjoying the additional feature.We love our pond. It is so pretty. The guys did an awesome job laying it out and installing it. Very hard-working crew. Justin, Matt and Austin are extremely pleasant to work with and do an awesome job. Andrew did a great job designing and laying out where the pond would go. Kelli and Troy have been extremely helpful with set up, plants and fish. Highly recommend them.
Absolutely amazing pond build. The guys at Pond Country just finished up on a Harmony build for me. Still unsure of how my yard went from nothing to beyong amazing in two days.They exceeded my expectations for expectations. Justin and Andrew worked and studied and every Rock and boulder seemed to be customized to my yard and pond. That three tier waterfall took my breath. After having an in ground DiY pond for years, I always wanted a professional build by none other than Troy and his crew from Pond Country.They showed up on time and it was all i could not to jump and down during the first day when rocks were being placed. I could go on but. Thanks guys, cannot wait til spring to plant and show it off.
Impressive company. Staff are professional and always eager to assist their customers. Kinsey completed my last clean out. She did a great job and was enjoyable to work with. My pond is beautiful again. Thanks Kinsey!!!
Great folks! They really know their stuff! Don’t go anywhere else for a water feature or a pond!!Update! Huge shout out to Justin, Matt and Anderson! The pond is even better than we imagined, thanks to these guys. They were meticulous, listened to our wants and made magic happen! Lane is pretty good at laying mulch too. Truly, thank you for such a wonderful experience.
We recently had our pond serviced by Pond Country and they were amazing! There is a pond at the house we recently purchased and we did not know where to start with it. Zack and Brooks came out and did a full transformation. They were super knowledgeable, efficient, and answered all of our questions (even from our curious little girls) with ease. I would recommend them to anyone that needs help with their pond needs!
Awards & Certifications
Ok, we’re tooting on our horn here, but we are super proud of our crew earning these awards!
- 2015 – 2022 Aquascape® Top Frog Award – ranked #1 in the nation for last 3 years in a row.
- Ranked in Top 100 pond companies by Aquascape® for past 15 years.
- 2014 – 2016 STI Water Garden Contractor of the Year
- Voted best garden and best innovative award at Triad Home & Garden Show