Is your pond running to its full potential?
Move into a new home with a pond?
PondFacts is the answer you’re looking for.
Pond ownership should be a relaxing and rewarding experience, not one filled with confusion or the unknown. Our PondFacts consultation service will eliminate the confusion of owning a pond & let you begin enjoying the pond life again! For $125, an Aquascape® Master Certified service technician will visit your home & analyze every aspect of your water feature.
Every PondFacts consultation gives you a complete, comprehensive, & detailed report plus recommendations for a creating a low-maintenance water feature. You will receive the report emailed to you in an easy-to-read PDF.
PondFacts is great for customers who have bought a new home that already has a pond. Most of the time, these customers haven’t been given any details or specifications about the pond from the previous homeowner. We want you to enjoy your new pond and fish as they are great additions to any home and adds considerable value to your yard.
Do you have a water feature that’s older or built by someone who you can’t seem to contact anymore? PondFacts is the best way to get a complete diagnosis of your pond’s current condition and receive a full report so that you have the knowledge to make sound decisions about your pond’s performance.
All new service customers (such as pond cleanouts or seasonal work) will be required to have a PondFacts completed prior to services completed. Ask our service manager today for details. All V.I.Pond Star members receive a PondFacts report as part of their installation benefits.
Browse our additional services
Pond🖤Love
Pond Care Service Plans
- Monthly visits
- Choice of plan levels
- Great for ultimate pond care
- Best for goldfish
- All year support
- Gold Level service exclusives
Pond Cleanout
Annual Pond Cleaning
- Best for ecosystem health
- Performed annually
- Choose season (fall or spring)
- Great for fish health
- Full drain & clean
- Makes pond like new again
Clean & Prep
Full Cleaning & Care Bundle
- Includes full pond cleanout
- Includes one season service
- Choice of bundles
- All year support
- Keeps pond healthy all year
- Loyalty discount for renewals
Spring StartUp
Pond Ecosystem Refresh
- Full feature inspection
- Includes pond vacuuming
- Clean BioFalls & skimmer
- “Lite” version cleanout
- Apply pond treatments
- Apply Protect for fish health
Summer SpruceUp
Mid-Year Pond Eco Boost
- Full feature inspection
- Includes pond vacuuming
- Clean BioFalls & skimmer
- Check fish
- Apply pond treatments
- Apply Protect for fish health
Fall & Winter Prep
Leaf & Debris Protection
- Full feature inspection
- Net your pond
- Clean BioFalls & skimmer
- Trim dead plants & overgrowth
- Apply pond treatments
- Salt & Protect for fish health
The Pond Country Difference
Why Choose Us?
The biggest reason? Our amazing crew. Our staff, from sales to construction to retail to service, have been commended for their friendliness, expert knowledge, and genuine desire to help our customers enjoy pond ownership from beginning to end. Staff are Master CAC trained and educated and can help with any question you may have.
Start the process by visiting one of our unique outdoor pond showrooms & retail stores. Click the button below to discover what sets Pond Country apart from everyone else.
Contact us today for a design consultation! You can even pay for your pond in affordable monthly payments with special financing options.